Call us at: 305.509.5232
Sigh WareHouse Distributor Miami

UniSign USA CONDITIONS OF SALES

All prices are subject to alterations without prior notice and do not include carriage or VAT.

Delivery dates specified by The Company are intended as a guide or estimate and whilst every effort will be made to adhere to them The Company shall not be liable for damage or otherwise loss direct or consequential occasioned by delays in the delivery for whatever reason. The Purchaser shall not be entitled to rescind the contract on the grounds that there has been a delay in the delivery. Should the Purchaser for whatever reason refuse to accept the delivery in accordance with the contract any balance of goods outstanding in the contract may be invoiced to the Purchaser who will be liable for immediate payment.

In the event of deliveries being delayed at the Purchaser’s instigation, the company may charge the Purchaser storage and any other costs directly incurred. Goods which are accepted on return will be subjected to handling charge of 20%. Where the goods are to be delivered,

Shipping:

  • Shipping Method:
    • Ground Shipping
    • Next Day Air Shipping
    • 2 Day Air Shipping
    • Other services may be available
  • Once payment is cleared. We will ship the products within 2 business days depending on quantities purchased. A tracking number will be sent to the e-mail address provided with your order within 48 hours. If you do not receive an email notice, you may contact us to obtain one.

  • Parcel Service shipments will have a handling fee per order.

  • Parcel Service C.O.D. shipments will have additional fees.

  • Larger shipments ship motor freight (No C.O.D.'s on freight).

  • Local delivery services may be available in your area (minimum order may apply).

  • Fuel Surcharge: Fuel charge may apply to shipments.

  • Hazardous Material: Not all items can ship via air. Ground service may be required.

  • Shipping Time: UniSigns Supplies Inc. stocks thousands of items for immediate shipping. Orders with custom or out of stock items may take longer to ship. If your order is time sensitive, ask your Customer Service Representative for assistance.

  • Florida State sales tax must be added for Florida’s shipping address unless customers send their tax exempt.

  • Delivery dates specified by The Company are intended as a guide or estimate and whilst every effort will be made to adhere to them The Company shall not be liable for damage or otherwise loss direct or consequential occasioned by delays in the delivery for whatever reason

Pricing:

  • All prices on this site are wholesale prices.
  • All prices are subject to alterations without prior notice.

Payment Terms:

  • Credit Cards: MasterCard and VISA, are welcomed.

Credit Card Chargeback's:

  • Any chargeback's filed will result in the account being halted until the chargeback is cleared. Customers should contact Accounting before filing any charge backs.
  • The account will be responsible for any fees if the chargeback if found in Unisigns' favor. Furthermore that account will become advance payment only. Please contact Accounting with any questions at 1-305-509-5232.

NSF Checks:

  • There is a $25.00 fee for NSF checks.

Sales Tax:

  • Tax Exempt customers will need to email a copy of the current state tax certificate to info@unisignsusa.com

Warranties:

  • UniSigns Supplies Inc. has no expressed warranties beyond the stated warranties of the product manufacturers. Under no circumstances shall Unisigns Supplies Inc. be held liable for any labor cost incurred from any defective products warranted by the product manufacturers.

  • If items are defective we must be notified within 48 hours of receiving the item of which it falls under the Damaged / Defective Product Upon Arrival Policy.

  • Under the warranty we are limited to correcting or replacing, at our discretion, any hardware or parts that shall be returned to us.

  • After item is shipped back, we will correct the issue and ship back the product within several business days.

  • Warranty does not cover customer negligence, misuse, improper installation or accident, or have been altered by someone other than UniSigns Supplies Inc. just on product defects only.

  • If items in your order are missing, we can ship out the missing item using the original shipping method or issue a refund based on the missing product and shipping value.

  • All shipping expenses are buyers responsibility no exceptions for warranty repairs.

Damaged / Defective Product Upon Arrival Policy

  • If items in your order are missing, we can ship out the missing item using the original shipping method or issue a refund based on the missing product and shipping value.

  • If the item is defective / damaged upon arrival, we must be notified within 2 days of receiving the defective / damaged item.

  • Take pictures and email pictures of the damage to us. Our email can be found on the About Us page.

  • If the item is defective upon arrival we have to determine who’s at fault. If the carrier is at fault, we file a claim with the carrier. Customer holds the item until carrier finishes inspection on the claim.Do NOT try to fix the defective item. If the item is defective upon arrival determined not to be the carriers fault, we can send you a replacement or refer to the Return Policy for a refund.

Our Guarantee

  • UniSigns Supplies Inc. provides the industry with reliable products. We are committed to complete customer satisfaction. If a product is found to be defective we will replace or refund upon inspection of the product. UniSigns Supplies Inc. stands behind our products and will make good on any products proven defective in materials or workmanship under normal use. Creative Banner Assemblies liability for any defective product shall not exceed the original purchase price paid. In no event will Unisigns Supplies Inc. be responsible for any incidental or consequential costs associated with the defective product, including but not limited to labor.

Return Policy

  • UniSigns Supplies Inc.stands behind our products and will make good on any products proven defective in materials and workmanship.

  • UniSigns Supplies must be notified of damaged orders or discrepancies within 48 hours upon arrival.

  • Returns must be made within 1-weeks of receiving authorization to return.

  • All returns must have a Return Goods Authorization Number. Please call to receive this number and authorization.

  • All returns will be inspected upon receipt and may be subject to a restocking fee.

  • Custom products and special orders cannot be returned.

  • Customer must notify us of a return within 48 hours of receiving your order.

  • All non-defective items will be charged a 15% restocking fee.

  • All returned merchandise must be in unmarked original packaging including accessories and documentation.

  • Refunds will be issued to your original method of payment.

  • If items in your order are missing, we can ship out the missing item using the original shipping method or issue a refund based on the missing product and shipping value.

  • You as a buyer are responsible for all costs related to shipping back your items and that the item arrives to us without damage.

  • Shipping charges will not be compensated for. Packages being returned should be insured by you for your protection.

  • After 5 days of receiving your order, no returns can be accepted.